Refund policy

 

R E T U R N S

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R E T U R N S  &  R E F U N D S

  • returns, and subsequent refunds, must be requested within 48 hours of receipt of your order.
  • because of the personalized nature of PINQY SWEAR  adornments, requests for refunds  are only honored if there is a functionality flaw or sizing issue.
  • The refund amount will not include shipping, or customs & VAT fees (for international shoppers).
  • The refund will only be issued once the item is returned to PINQY SWEAR in it's original packaging and condition. 
  • shipping for exchanges is the buyer's cost. 
  • Eligibility for a refund is at the sole discretion of PINQY SWEAR.


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E X C H A N G E

  • exchanges must be requested within 48 hours of receipt of an order. because of the personalized nature of PINQY SWEAR adornments, requests for exchanges  are only honored if there is a functionality flaw or sizing issue.
  • you may exchange an adornment for a different one of equal or lesser value.
  • the new adornment will not be shipped until the adornment being exchanged is returned to the shop in its original packaging and condition.
  • shipping for exchanges is the buyer's cost.
  • Eligibility for an exchange is at the sole discretion of PINQY SWEAR.

To request a refund or exchange, you can contact us here:

contact@pinqyswear.com